Privacy Policy

FACTS WHAT DOES SOUTHERN STAR CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and account balances
  • Checking account information and employment information
  • Payment history and transaction history
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    How? All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Southern Star Credit Union chooses to share; and whether you can limit this sharing.
    Reasons we can share your personal information Does Southern Star Credit Union share? Can you limit this sharing?
    For our everyday business purposes —
    such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus    		 Yes No
    For our marketing purposes —
    to offer our products and services to you    		 Yes No
    For joint marketing with other financial companies Yes Yes
    For our affiliates' everyday business purposes —
    information about your transactions and experiences    		 No We don't share
    For our affiliates' everyday business purposes —
    information about your creditworthiness    		 No We don't share
    For affiliates to market to you No We don't share
    For nonaffiliates to market to you No We don't share
    To limit our sharing
  • Call toll-free 800-600-3228 - our menu will prompt you through your choice(s) or
  • Visit us online: www.southernstarcu.org
    • Please note: If you are a new member, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our member, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.
    Questions? Call toll-free 800-600-3228 or go to www.southernstarcu.org
    What we do
    How does Southern Star Credit Union protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
    How does Southern Star Credit Union collect my personal information? We collect your personal information, for example, when you
  • open an account or make a wire transfer
  • give us your income information or provide employment information
    • We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
    Why can't I limit all sharing? Federal law gives you the right to limit only
  • sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
    • State law and individual companies may give you additional rights to limit sharing.
    What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to everyone on your account.
    Definitions
    Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • Southern Star Credit Union has no affiliates.
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    Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • Southern Star Credit Union does not share with our nonaffiliates so they can market to you.
    		•
    Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Our joint marketing partners include credit card companies insurance companies.
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